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Omlet Autodoor Thinks It’s Closed When It’s Open? Recalibrate It
If your Omlet Autodoor reports the opposite state from what the door is physically doing, the controller has lost track of the door position. Omlet’s fix starts with firmware and recalibration.
Quick answer
On Smart models, update firmware first. Then recalibrate the Autodoor. If the open/closed state is still reversed or inconsistent, Omlet directs owners into the Crush Detected troubleshooting sequence to check sensors and movement.
What this symptom means
The control panel keeps track of the door’s position during calibration. If that reference is wrong, the app or screen can say “closed” while the panel is visibly open.
1. Update firmware on Smart models
Check the current firmware version before changing hardware.
2. Recalibrate the Autodoor
Run the full calibration procedure so the controller relearns both end positions.
3. Watch one complete open and close cycle
Confirm that the reported state changes at the same time as the physical door.
4. If the problem returns, check the crush-sensor path
Omlet’s support guidance sends this symptom into the Crush Detected troubleshooting flow if recalibration does not solve it.
5. Check for physical resistance
Binding, a warped frame or debris can keep the door from reaching the position the controller expects.
Frequently asked questions
Does this mean the motor direction is reversed?
Not necessarily. The door may move in the correct direction but the controller may have the wrong position reference.
Will a factory reset always fix it?
No. Start with firmware and recalibration, then follow the sensor troubleshooting if needed.
Sources checked
We checked Omlet’s current guidance for an Autodoor that reports open and closed states backwards.